Using Analytics to improve the User Experience By Team Arrk Thought Leadership 5 mins read At Arrk, we start any new project with something called EmbArrk™. It is usually a two-week (sometimes shorter, sometimes longer) series of intensive workshops that kick-starts a project and manages to generate such animation and buzz within the Arrk and…
Reinventing Public Services Through Digital Channel Shift By Team Arrk Thought Leadership 4 mins read Lean methods have been transforming manufacturing and software development – so could they be applied to public services too? As the public sector undergoes its digital transformation, the ground is fertile for new ideas and new methods that can deliver…
The Importance Of Getting The Discovery Phase Right By Team Arrk Thought Leadership 5 mins read Imagine starting a business without examining the market first; or hiring a new employee without carrying out an interview. Both scenarios seem almost unthinkable: yet, a host of organisations are still launching their digital projects while overlooking the discovery…
