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The Beginning
In 1998, Arrk's journey began in the home of its founder, Julian Howison. Driven by a vision to deliver valuable technical solutions, Howison set out to meet the needs of UK-based customers, laying the foundation for what would become a pioneering company.In 1998, Arrk's journey began in the home of its founder, Julian Howison. Driven by a vision to deliver valuable technical solutions, Howison set out to meet the needs of UK-based customers, laying the foundation for what would become a pioneering company.
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Expansion into India
In 2002, following the successful navigation of the Y2K and DotCom crises, Arrk expanded its operations to India. The company established an Indian subsidiary, introducing its innovative VodC-based technical service delivery model and marking a significant step in its global growth.
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New Office
In 2005, Arrk took a major leap by acquiring a 200-seat facility and setting up a cutting-edge development centre in India. The company also secured a significant IT services contract with a leading UK auto insurance firm, deploying a blended team of over 75 onshore and offshore professionals to deliver the project successfully.
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2006 – Major Shift in the Vehicle Leasing Industry
In 2006, Arrk advanced its VodC practices, reshoring existing operations to further strengthen its service model. More significantly, the company secured a major new account in the vehicle leasing industry, marking another milestone in its growing portfolio.
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The Credit Crunch
In 2007-2008, the global credit crunch hit many of Arrk's customers, especially in the Banking, Financial Services, and Insurance (BFSI) sector. In response, Arrk quickly adopted lean practices, leading to substantial cost savings for both the company and its clients, turning the challenging period into a mutually beneficial outcome.
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Tech Partnerships and Overview
In 2011, Arrk formed a technical partnership with a UK-based startup focused on server and traffic management tools. The collaboration centred on offshore development and cost-effective 24/7 support, enhancing both companies' capabilities.
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Tech Partnerships
In 2012, Arrk established an offshore technical development partnership with a UK-based microfinance company, which specialised in customer ID checks, digital contracts, and vault services. Arrk provided comprehensive development services along with cost-effective 24/7 support, strengthening the partnership.
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VodC Contract and PCL
In 2014, Arrk secured a major VodC contract with a prominent consumer finance subsidiary of a large US bank, further expanding its footprint in the financial services sector.
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Partnership with a Leading Student Union
Arrk embarked on its social platform journey by partnering with a leading student union in the UK.
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Tech Partnership and Joint Venture
In 2018, Arrk launched a joint venture focused on the technical development and hosting of digital brand promotion and discount cards tailored for the UK student market. Concurrently, the company adopted GDPR-compliant software practices, reinforcing its commitment to data protection and privacy.
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2022 – Surviving Covid and Embracing New Technologies (AI)
By 2022, amid the challenges of the Covid-19 pandemic, Arrk adapted quickly by leveraging its expertise in lean management to optimise resource use for both the company and its
clients. Additionally, the shift to remote work and the rise of emerging technologies, such as AI and ML, presented new business opportunities, which Arrk eagerly embraced.
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Focused Service Offerings Portfolio
By 2024, Arrk, as a seasoned IT service organisation, has honed its focus on its core service offerings: Digital Transformation, Artificial Intelligence Services, Business Intelligence Services, MarTech Services and Cloud Computing Services.