What is a customer-centric organisation? By Team Arrk Thought Leadership 4 mins read Most if not all companies believe themselves to be customer-centric, but there is often a disparity between the self-perception and the reality. It is easy to hang pithy slogans on the office walls – delivering on these values is a much greater…
How technical should a software tester be? By Team Arrk Thought Leadership 4 mins read A question that rages within a tester’s mind often is whether her creative and exploratory skills alone are enough for manual testing (or ‘Sapience testing’ as James Bach calls it, giving the profession some respectability) or should she venture into…
Guide to Algorithmic Business: An introduction By Team Arrk Thought Leadership 5 mins read For many, the word “algorithm” brings back memories of mathematics classes we didn’t pay attention to as we put the term in the same “I’ll never actually need to use this” category as quadratic equations and standard deviation. However, the reality…
Introduction to multi-tenant architecture By Team Arrk Thought Leadership 5 mins read Imagine you’ve got a business that relies on multiple websites all of which are similar in terms of their basic functionality but have some general differences too – perhaps in their layout, for example. You could, of course, copy and paste lots of…
Being Agile, not Fragile By Team Arrk Thought Leadership 6 mins read Fragile is a kangaroo word. Within the Fragile ‘pouch’ is agile and the two words in a literal sense may not be seen at odds with each other. However within the software development world, we can use the kangaroo word to tell a…
Introduction to right-shoring By Team Arrk Thought Leadership 4 mins read The concept of offshoring is well-established in both manufacturing and in certain niche services sectors such as software development. An organisation, usually in a bid to improve its competitive advantage, looks to move elements of its business or business processes away from its core…
The Software Tester Evolution | From Waterfall To Agile By Team Arrk Thought Leadership 8 mins read “Be the change you want to see in the world” Mahatma Gandhi These words mean much to us and they have unconsciously driven us to work towards a successful transition from the waterfall to the agile testing world.…
The changing role of the CIO By Team Arrk Thought Leadership 5 mins read Ever wondered how to define the role of the CIO? According to Wikipedia, the job title Chief Information Officer (CIO) is exactly the same as an IT director or a Chief Digital Information Officer (CDIO). It is a job, it states:…
Ethnographic research: Giving your project a fighting chance By Monika Sumra Thought Leadership 3 mins read This immersive research activity requires the researcher to become involved with the activity, rather than just observing. Developed as a technique for better understanding the mind of the customer, ethnography is used at Arrk to gain a better understanding of…
Guide to containerisation By Team Arrk Thought Leadership 5 mins read Containerisation has become one of the hottest terms in IT innovation. However, what does it actually mean and what can it do for your business? In this guide to containerisation we explain its advantages and other essentials that you should know. What exactly are…
