The Hot Seat | On CRM (2:20)
From discussing common misconceptions around CRM systems, to achieving CRM business success, Arrk’s Head of Marketing, Richard Leech, is next up on The Hot Seat. Watch the video to see what he has to say!
Top Tips | Personalising CRM Dashboards (2:09)
A key benefit of Microsoft Dynamics CRM is how easily and efficiently you can display data in a dashboard, so you have key information at your fingertips as to what’s going on with various functions at that precise moment. Depending upon your role, your level (team leader/manager etc) and your daily activities, having a personalised…
Becoming Customer Centric – the Secret to Financial Services Success
Becoming Customer Centric – the Secret to Financial Services Success By Team Arrk Thought Leadership 4 mins read For anyone who may have been oblivious to it before, hopefully the widely publicised recent demise of Thomas Cook highlights that you can’t run an analogue business model in a digital world. Due to cutthroat competition and…
The long and winding code – or Power Platform?
The long and winding code – or Power Platform? By Team Arrk Thought Leadership 4 mins read Coding can be a daunting skill to acquire. Not only is it about learning a new language and potentially new software, but it also requires a lot of hours of practice. But getting on the road to code…
The Hot Seat | On Outsourcing (2:36)
In our new video series, Gary Gautier, Director of Customer Success, talks all things outsourcing in The Hot Seat. Sharing war stories, as well as successes, our recent CIO Roundtable was a great forum to discover how to be smart when entering an outsourcing partnership. With both speakers and peer to peer discussions adding to…
Application Modernisation – not as black and white as it seems
Application Modernisation – not as black and white as it seems By Arrk Team Thought Leadership 5 mins read You’ve established your legacy system isn’t meeting your constantly evolving needs, but the thought of scrapping it and starting afresh is waking you up in the middle of the night. Surely there must be a way…
#AdamAnswers | Outsourcing 4 (2:14)
In our fourth and final #AdamAnswers episode on outsourcing, Adam will be explaining how to measure success in an outsourcing partnership, and why SMART planning is essential to any outsourcing partnership. Make sure you follow the Arrk SMART principles… S – Specific M – Manage A – Arrkitect R – Realistic T – Test Watch…
#AdamAnswers | Outsourcing 3 (1:49)
On episode 3 of #AdamAnswers, Richard steps in and shares his thoughts around the internal business culture of outsourcing, as well as how to address it.
#AdamAnswers | Outsourcing 2 (1:28)
If you’re embarking on a digital transformation journey, make sure you pick an IT partner, not a supplier. Our latest #AdamAnswers explains why a win-win ethos on both sides wins overall.
#AdamAnswers | Outsourcing 1 (1:00)
Adam answers your questions in our new series #AdamAnswers. First up he looks into why outsourcing is more than just about cost cutting – a topic that we concentrated on recently in our last roundtable.
