Customer Journey Optimisation and How it Defines the Future of Business By Team Arrk Thought Leadership 5 mins read Customer Journey Optimisation is a term applied to online retail. It’s popular with ecommerce businesses, and bricks-and-mortar companies who have adapted their models to sell products online. The rapid spread of the internet from the late…
Arrk Group Relocates to Manchester City Centre Location By Team Arrk NewsThought Leadership 2 mins read Arrk Group, a digital software company, has relocated its head office to Grade II listed 196 Deansgate in Manchester as part of a major investment. The move sees Arrk take on greatly expanded city centre office space and marks…
PSD2: Impacts on the Banking and Fintech Industry By Team Arrk Thought Leadership 4 mins read Many businesses will be affected by PSD2 (Revised Payment Service Directive) coming into force in 2018. It has huge potential to impact the banking sector and signals new growth for payment services. Despite uncertainty due to the UK’s decision…
Bringing the Omnichannel to the Supply Chain By Team Arrk Thought Leadership 5 mins read Bringing the omnichannel into the supply chain The first rule of retail has always been that “the customer comes first” – however, that statement has rarely been truer than it is now. With so many retail options available, the customer…
Someone, somewhere mentioned there was an AWS S3 outage? By Team Arrk Thought Leadership 4 mins read ‘Hey, someone, somewhere mentioned AWS S3 had an outage?’ It is the last day of February over at the Amazon Simple Storage Service team and a team member accidently executed a command which knocked out several important servers…
Northshoring: What’s the deal? By Team Arrk Thought Leadership 4 mins read You will have heard of organisations ‘off-shoring’. This relates to the relocation of a business process from one country to another and is usually an action to cut out large costs such as manufacturing. Whilst off-shoring clearly has its monetary benefits it seems…
Artificial Intelligence: The Advantages and Disadvantages By Team Arrk Thought Leadership 5 mins read There are plenty of wild statements being thrown around about artificial intelligence – from a threat to our jobs to a threat to the human race as we know it. So is this all hyperbole or are the fears actually based…
Reinventing Public Services Through Digital Channel Shift By Team Arrk Thought Leadership 4 mins read Lean methods have been transforming manufacturing and software development – so could they be applied to public services too? As the public sector undergoes its digital transformation, the ground is fertile for new ideas and new methods that can deliver…
Using DevOps to Solve your Delivery Challenges By Team Arrk Thought Leadership 6 mins read DevOps has evolved into a global movement, yet it is a term that still generates confusion. Many organisations are aware of their need to enable more efficient delivery. Everyone recognises the existing points of failure, but when it comes to…
